Terms & Conditions

Welcome to Charmsvilla! By using our website and making a purchase, you agree to the following Terms & Conditions. Please read them carefully.

1. General These Terms apply to all visitors and customers of charmsvilla.com.By placing an order, you accept these Terms along with our Privacy Policy and Return/Refund Policy.We may update or change these Terms at any time. The updated version will be posted on this page. 

2. Products & PricingWe make every effort to display product details, images, and prices accurately.Slight variations in color, design, or finish may occur due to photography and screen settings.Prices are subject to change without prior notice.All products are subject to availability.

3. Orders & PaymentsOnce you place an order, you will receive a confirmation email or message.Payments must be made through our secure payment gateways.We do not store your full card or payment details.Charmsvilla reserves the right to cancel any order in case of payment failure, stock unavailability, or suspicious activity.

4. Shipping & DeliveryOrders are shipped to the address provided during checkout.Delivery timelines are estimates and may vary due to courier delays, festivals, or other external factors.Charmsvilla is not responsible for delays caused by courier partners.

5. Return, Exchange & Refunds Please refer to our [Return & Refund Policy] for complete details.Products eligible for return/exchange must be unused, in original packaging, and returned within the given timeframe.

6. Intellectual PropertyAll content on charmsvilla.com (images, logos, text, product designs) is the property of Charmsvilla.You may not use, reproduce, or distribute our content without written permission.

7. Limitation of LiabilityCharmsvilla is not responsible for any direct, indirect, or incidental damages resulting from the use of our website or products.Our liability is limited to the value of the product you purchased.

8. Governing LawThese Terms & Conditions are governed by the laws of India.Any disputes will be subject to the jurisdiction of the courts in [Madhya Pardesh].

9. Contact UsIf you have any questions, please reach out to us:

📧 Email: support@charmsvilla.com

📍 Address: 106-B, Patel Nagar, City Centre, Gwalior Madhya Pradesh 474011

✨ By shopping at Charmsvilla, you agree to shop with trust, and we promise to deliver quality and care with every product.