Privacy Policy

At Charmsvilla, your privacy is important to us. We are committed to protecting the personal information you share with us and being transparent about how we use it. This Privacy Policy explains how we collect, use, and safeguard your information when you shop with us or visit our website.

1. Information We CollectWhen you use our website or make a purchase, we may collect the following information:Personal details such as your name, email address, phone number, and shipping/billing address.Payment information (processed securely through trusted payment gateways – we do not store your full card details).Order history and preferences to improve your shopping experience.Website usage data (such as cookies, IP address, and browsing activity) to help us improve our services.

2. How We Use Your InformationWe use your information to:Process and deliver your orders.Provide customer support and respond to your queries.Send you updates about your orders, offers, and promotions (you can opt-out anytime).Improve our website, products, and services.Ensure secure transactions and prevent fraud.

3. Sharing of InformationWe respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with:Trusted third-party service providers (such as payment gateways, shipping companies, and IT support) to complete your orders.Legal authorities if required by law or to protect our rights and customers.

4. Cookies & Tracking TechnologiesOur website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data SecurityWe use secure servers, encryption, and other safety measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your RightsYou have the right to:Access the personal information we hold about you.Request corrections or updates to your details.Opt-out of promotional emails and messages.Request deletion of your personal data (unless we are required by law to keep it).

7. Third-Party LinksOur website may contain links to other websites. Please note that we are not responsible for the privacy practices of those websites.

8. Updates to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact UsIf you have any questions about our Privacy Policy or how your data is handled, feel free to contact us:

📧 Email: support@charmsvilla.com

📍 Address: 106-B, Patel Nagar, City Centre, Gwalior Madhya Pradesh 474011

✨ At Charmsvilla, we value your trust and strive to give you a safe and enjoyable shopping experience.