Once your order is processed and shipped, you will receive a tracking link via email or SMS. You can use this link to check the status of your package anytime. Delivery usually takes 5 to 9 business days, depending on your location. To track your order, please visit: [Log in to Charmsvilla-  Order Tracking.]

Yes, at Charmsvilla we want you to love your purchase! If for any reason you are not completely satisfied, we offer refunds or exchanges within 7 days of receiving your order. Please make sure the product is unused and in its original packaging.You can read our full return & exchange policy here. For any help with returns or exchanges, reach out to our support team and we’ll guide you step by step.

You can get in touch with our customer support team in the following ways:WhatsApp Us: +91-9179326620 (Monday to Saturday, 11:00 AM – 6:00 PM)Email us: support@charmsvilla.comWe’re here to answer any questions and assist you with your orders

Yes! Our jewellery is made using high-quality, skin-friendly materials that are safe for everyday wear and suitable for sensitive skin. Each piece is carefully crafted and tested to ensure comfort and minimize the risk of irritation or allergies.If you have specific skin concerns or questions, feel free to reach out—we’ll help you pick the right jewellery for you.